Effective Date: January 1, 2024
Soul Guiding Numbers ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data when you use our website or services, including numerology readings, reports, and consultations.
1. Information We Collect
We collect personal information from you in various ways, including when you visit our website, purchase services, or communicate with us. The information we collect includes:
• Personal Information: This may include your name, email address, phone number, billing address, and payment information when you purchase services from us.
• Numerology Information: For the purpose of numerology readings and consultations, we may collect your date of birth, name, and other details that help provide personalized insights.
• Technical Information: We may collect information about your browser, IP address, and browsing behavior on our website through cookies and similar technologies.
2. How We Use Your Information
We use the information collected from you in the following ways:
• To Provide Services: Your personal and numerology-related information is used to deliver the numerology readings, reports, and consultations that you request.
• For Communication: We use your contact information to communicate with you about your appointments, respond to inquiries, or send important service-related notifications.
• To Improve Our Website: We analyze technical information (such as website traffic) to enhance the functionality and user experience of our website.
• For Marketing: With your consent, we may use your email address to send newsletters, promotions, or updates about new services. You can opt out of marketing communications at any time by clicking the unsubscribe link in the emails.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:
• Service Providers: We may share your information with third-party service providers who help us with payment processing, website hosting, customer support, and other operational tasks. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes specified by us.
• Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or government investigation.
• Business Transfers: In the event of a merger, acquisition, or sale of the company, your personal information may be transferred to the new owners as part of the business assets.
4. Data Security
We are committed to protecting your information and take appropriate security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and restricted access to your data.
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you interact with our site, remember your preferences, and improve functionality.
You can control cookies by adjusting your browser settings to reject or accept them. However, disabling cookies may impact your ability to use certain features of the website.
6. Your Rights
You have several rights concerning your personal information, including:
• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: If any of your information is incorrect or incomplete, you have the right to request its correction.
• Deletion: You have the right to request the deletion of your personal information, subject to legal and contractual obligations.
• Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Withdraw Consent: You have the right to withdraw consent for the processing of your personal data at any time, particularly concerning marketing communications.
To exercise any of these rights, please contact us at info@soulguidingnumbers.com. We will respond to your request within 30 days.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. If you request deletion of your data, we will ensure that it is securely erased, except where we are required to retain it for legal reasons.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such data in compliance with applicable laws.
9. International Users
If you are accessing our website or using our services from outside Canada, please be aware that your personal data may be transferred to and stored in servers located in Canada. By using our services, you consent to the transfer of your information to Canada, where privacy laws may differ from your jurisdiction.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we are protecting your personal information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Soul Guiding Numbers
Calgary, Alberta, Canada
info@soulguidingnumbers.com
(825) 734-4757